IT Support Contracts
GGT offers organisations an IT Support service to support your IT department, as well as being there to support you through holidays, upgrades and unforeseen problems. For those companies who want flexible support, GGT will take the time to understand your requirements, and cost-effectively match the right level of support to ensure your organisation
Whatever levels of support your IT department requires, Nouveau offers a tailored package, without the premium price tag, addressing:
- • Your individual IT department and infrastructure requirements
- • Hours to suit your operational needs or 24/7/365 support
- • On-premise and/or remote support
- • Your requirements for trained specialist and new technology engineers
As part of our service, we regularly and proactively review your infrastructure and advise you on performance and security, to ensure your business systems operate at optimal performance and support your commercial goals.
Enhanced options include:
- • Weekly or monthly dedicated resource for IT housekeeping
- • Data storage & Back Up
- • Business continuity and disaster recovery services
- • Holiday resource back up
Additionally, we’re available to flexibly provide expert staff, who understand your business, to deliver on ad hoc projects, such as re-location, technology upgrades and migrations.
Our client-centric customer service is backed by a secure personalised customer portal, where you can track support cases, monitor network performance, and access all your business documentation, contracts and SLA information.
For flexible support you can rely on, and a trusted partner offering the right levels of expertise, experience and resource to keep your business systems running smoothly, call one of our Support consultants on +971 4 000 0000