OPERATING AS AN EXTENSION TO YOUR BUSINESS
Global Gate Technologies operates as an outsourced IT department to your organisation. Our mission is to establish a unique working relationship to assist in the development of your business through effective IT solutions and proactive support services.
OUR MAIN OBJECTIVES ARE:
To work as an extension to your business
To care for your systems like they were our own
To eliminate grey areas of support by liaising with third party vendors
To ensure your IT investment drives efficiency and staff productivity
To assist with projects and plan for business continuity
To deliver on our promises and exceed client expectations
IT SUPPORT TAILORED TO YOUR NEEDS
Global Gate is ready to operate as your in-house IT department, providing a vast team of desktop support engineers, senior technicians, round the clock network monitoring and a Virtual IT Manager. We’re also here to keep you abreast of the IT issues of the day that can affect your business. Through regular meetings with a dedicated account manager, we will help you review your network performance, plan for future developments and discuss compliance issues such as software licensing and business continuity planning.
Global Gate is committed to delivering the most proactive service possible, which is why we include 24/7 network and server monitoring as standard with every support agreement.
When you partner with GGT, there are no grey areas. We are happy to manage all aspects of your business networking and communications, which means we’ll liaise with software companies, web developers and other third parties involved in the delivery of IT services to your business.